Excellent customer service
The Belron difference
Exceptional service and expertise
Keeping our customers safe on the road is our top priority. It’s easy to get in touch and arrange for us to solve your vehicle glass problem – whether online, over the phone or by coming into one of our branches. In many countries our Technicians provide both a branch based and a mobile service, so that your appointment can be as convenient for you as possible.
How we measure our customer satisfaction
We want to fix our customers’ problems – take something that’s difficult and turn it into an opportunity to put a smile on their faces. Net Promoter Score (NPS) is our main measure of customer satisfaction and we’re proud that we regularly achieve a world class NPS of 80+.
Constantly improving
We continually monitor quality, listen to customer feedback and introduce improved ways of working to ensure a consistent, industry-leading level of service, in the right place, at the right time, every time.
